How Can We Help?
Please follow these steps:
1. Close Ace Poker Drills.
2. Delete the file called ‘PreflopTrainer.lic’ and ‘EquityTrainer.lic’ stored in ‘C:\ProgramData\XHEO INC\SharedLicenses’ and try registering again.
This file is hidden by default, so most people think that no files exist in that folder. Click here for walkthrough – Tutorial, how to unhide hidden files.
In Windows 7, when you have windows explorer open, simply click ORGANIZE in the top left menu, and then select ‘Folder and search options’. Go to the VIEW tab, and then check ‘Show hidden files and folders’ and uncheck ‘Hide protected operating system files’ in ‘Folder Options’.
Win 10 users – How to unhide files.
3. If you are using XP check for this folder for the ‘EquityTrainer.lic’: C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\
4. Run Ace Poker Drills. Re-register it.