Over the past two years, COVID has taken center stage in almost every aspect of our lives. The entertainment industry has not been spared, especially the poker community. During the first few months after the emergence of Covid 19, most countries shut down completely, obliterating live poker in the process. Players were forced to either play online or quit playing altogether. After community infection rates started dropping, states and countries lessened COVID 19 restrictions and the hospitality and entertainment industries roared back to life.
However, even though live events are finally back, to participate, players have to submit negative PCR tests according to the laid down procedures. And due to the fact that the virus has an incubation period, some players are testing positive for COVID 19 halfway through tournaments forcing them to forfeit their buy-ins and registration fees.
After an uproar on social media from affected players, live poker providers have been forced to provide rules and guidelines regarding refunds for players who test positive in live events. To that end, Pokerstars has released rules that will guide how players will be refunded after testing positive before or during live events.
PokerStars Covid Refund Policy
- If a player tests positive prior to the start of an event, he will be entitled to a full refund.
- If a player tests positive after an event has started and he/she is not in the money, and with a stake equivalent to the starting stack, he will also be entitled to a full refund and the chips will be removed from play.
- If a player tests positive after an event has started and he/she is not in the money and has less than their starting stack, he/she will get a refund proportionate to their stack size with respect to the buy-in. For instance, a player with 75% of their starting stack will get 75% of their buy-in fee, plus registration fees paid.
- However, If a player tests positive after an event has started and he/she is in the money, their stack will remain in play until it blinds out. Once the stack is depleted and the player has been eliminated, he/she will receive a payout based on their finishing position.
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